Privacy Policy

Introduction

iDefence Innovations Pvt. Ltd. (“iDefence Innovations,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly, securely, and transparently.

This Privacy Policy applies to information collected through our website and during website-originated communications concerning our cybersecurity, digital forensics, incident response, DPDP consulting, professional training, certification, and forensic technology solutions.

We process personal information in accordance with applicable Indian laws, including provisions of the Digital Personal Data Protection Act, 2023 and related rules as they become applicable.

Information We May Collect

Depending on how you interact with us, we may collect the following information:

Please do not submit confidential case evidence, passwords, financial credentials, sensitive personal data, or investigation material through a general website enquiry form. Contact our team first to arrange an appropriate secure communication method.

How We Use Your Information

We may use collected information to:

• Respond to enquiries and requests for information.
• Understand your service, product, training, or consulting requirements.
• Schedule discussions, demonstrations, assessments, and professional consultations.
• Process training and certification enquiries or registrations.
• Prepare proposals, quotations, and relevant business communications.
• Provide and improve our website, services, products, and user experience.
• Maintain the security, availability, and integrity of our website.
• Detect misuse, fraudulent activity, unauthorized access, and security threats.
• Maintain appropriate business, compliance, and communication records.
• Comply with applicable laws, regulatory requirements, and lawful government requests.

Processing, Consent and Withdrawal

Where required, we process personal information after providing appropriate notice and obtaining valid consent. We may also process information for permitted legitimate uses or other grounds recognized under applicable law.

You may withdraw your consent by contacting us using the details provided below. Withdrawal will apply to future processing and will not affect processing already completed in accordance with applicable law.

Some information may be necessary for us to respond to an enquiry, provide a requested service, process a training registration, or meet legal obligations. If you do not provide such information, we may be unable to complete the relevant request.

How We Share Information

We do not sell or rent personal information. We may share information only when reasonably necessary with:

• Authorized employees, consultants, and representatives who require it to manage your request.
• Website hosting, email, communication, analytics, security, form-management, and technology-service providers.
• Training, certification, technology, or delivery partners when required to fulfil your request and where appropriate safeguards apply.
• Professional advisers, auditors, insurers, or legal representatives where reasonably necessary.
• Government departments, courts, regulators, or law-enforcement authorities where disclosure is legally required.
• A successor organization in connection with a restructuring, merger, acquisition, or transfer of business, subject to appropriate safeguards.

Service providers are expected to use personal information only for the agreed purpose and to maintain reasonable confidentiality and security controls.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate essential functionality, remember preferences, understand website usage, improve performance, and protect the website from abuse.

You may manage cookies through your browser settings and, where provided, the website’s consent controls. Disabling essential cookies may affect website functionality.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, respond to an enquiry, deliver a requested service, maintain business records, resolve disputes, or comply with applicable legal requirements.

When information is no longer required, we may securely delete, anonymize, or archive it in accordance with our operational and legal requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

No website, electronic transmission, or data-storage system can be guaranteed to be completely secure. Users should avoid sending highly sensitive information through unsecured channels.

Your Privacy Rights

Subject to applicable law and relevant exceptions, you may have the right to:

• Request information about the personal data being processed and relevant processing activities.
• Request correction, completion, or updating of inaccurate or incomplete information.
• Request deletion or erasure where the information is no longer required and retention is not legally necessary.
• Withdraw consent for future processing where processing is based on consent.
• Raise a question, concern, or grievance regarding personal-data handling.
• Exercise other rights available under applicable data-protection law.

To protect your information, we may need to verify your identity before completing a privacy request.

Children’s Personal Information

Our general business website is not designed to collect personal information from children without appropriate authorization. Where a training program or educational activity involves a person below the age recognized by applicable law, we may request verifiable consent from a parent or lawful guardian before processing the child’s personal information.

If you believe that a child has submitted information without appropriate authorization, please contact us so that we can review and take suitable action.

External Websites and Third-Party Services

Our website may contain links to partner websites, certification organizations, product manufacturers, publications, social-media platforms, or other external services.

We do not control the privacy or security practices of external websites. Visitors should review the privacy policy of each third-party service before submitting personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, business activities, technology, security practices, or legal obligations.

The revised policy will be published on this page with an updated revision date. Material changes may also be communicated through an appropriate website notice.